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Frequently Asked
Questions
How does it work?
Choose your product, whether it’s a custom t-shirt, hoodie, mug, or wall art, and click Start Your Design to enter the design studio.
Upload your photo and create your custom design in seconds. Browse different styles, adjust size and placement, add text, remove background, and personalize every detail.
Preview your design in real time before ordering, so you can shop with confidence, knowing exactly how it will look.
How long does it take?
Your design is generated instantly within ~40 seconds.
Once you place your order, production typically takes 1–3 business days, with fast local shipping depending on your location.
Enjoy free standard shipping on all orders over $150 USD.
Where are your products made and shipped from?
Every piece is made to order and produced across multiple locations close to you, ensuring a faster, more seamless delivery experience.
What if I’m not happy with my design?
You’ll always see and approve your design before ordering. If something still doesn’t feel right, our support team is here to help and make it right.
Your satisfaction comes first. We’re only happy when you truly love what you receive.
What is the quality like?
We use premium materials to bring your design to life with rich colour, sharp detail, and long-lasting quality.
Each piece is made to order, crafted to stand out, not mass-produced.
More Questions?
Please visit www.nextgenvibez.com/FAQ